DELIVERY & RETURNS

DELIVERY POLICY

UK Delivery:

Evri Standard Delivery (Mon-Fri) - 3-6 days - £3.95

Evri 24hr Delivery - £5.00

Free UK Standard Delivery on orders over £50 

EU Delivery:

DHL Express - Tracked and Signed - 2-3 Days - £15.00 

USA and Canada Delivery: 

APG International Tracked - 8 business days - £14.00

Bahrain, Israel, Kuwait, Oman, Saudi Arabia, Qatar & United Arab Emirates:

APG International Tracked - 8 business days - £10.00  

Australia & New Zealand: 

APG International Tracked - 8 business days - £14.00

 

 

Customs and Import Charges

You may be charged for handing fees and taxes as your order passes through customs. Angel & Rocket has no control over these charges and are unable to tell you want the costs may be as they vary by destination.

Any import duty or charges on a parcel must be paid by the receiver. We would advise contacting your local customs office for current charges before you order.

We have partnered with APG and DHL to deliver your orders. This enables us to provide you with tracking during the delivery process.

Stock permitting, all orders are usually dispatched within 48 hours, Monday-Friday. Please note, there may be slight delays during Sale periods due to high levels of volume.

 

RETURNS POLICY

UK

Our returns policy is simple, if you’re not happy with an item you can return it for free, all we ask is that:

  • The return is made within 30 days of purchase.
  • Unless faulty, the item is in a re-saleable condition with swing ticket attached.
  • Items brought in sale can be returned within 14 days.
If you need to return an item please download the returns form.

To request a pre-paid postage label please follow these steps.

Fill in the returns form by providing your order number (we need to know who you are) and the reason for the return. Cut out the free post returns label and fix it to the front of your parcel then drop it off at your nearest post office.

Please allow 14 days for your return to be processed.
Rest Of the World 
Unfortunately we can only offer the free returns service to UK orders. If you are an international customer, please use a trusted courier to return to our address. Please ensure you get proof of postage.

Please note, Angel & Rocket will not accept items that have been worn, damaged or if the tags have been removed.

Returns address: Angel & Rocket, Unit 7, Genoa Way, High Wycombe, HP11 1NY 

This returns policy does not affect your statutory rights.