DELIVERY & RETURNS
UK Standard Delivery (Mon-Fri) – £4.50 - 2 -3 days
UK Next Working Day - DHL Express (Mon-Fri) orders must be placed by 2pm, for delivery the next working day – £6.50
EU Delivery - Tracked and signed for in 3-5 days- £10.00
USA and Canada Delivery- Tracked and signed for 4-6 days - £15.00
Australia & New Zealand - Tracked and signed for 5-7 days - £15.00
Saudi Arabia, Kuwait, Qatar & U.A.E -Tracked and signed for in 5-7 days - £15
Delivery to the rest of the world - Tracked and signed for 5-7 days – £25
FREE standard delivery within the UK when you spend £50 or more
Free standard delivery to EU, USA, Australia, New Zealand & Middle East when you spend over £75.
We have partnered with DHL and Royal Mail to deliver your orders. This enables us to provide you with tracking during the delivery process.
Stock permitting, all orders are usually dispatched within 24 hours, Monday-Friday. Please note, there may be slight delays during Sale periods due to high levels of volume.
We want to make returns simple so if you’re not satisfied with a product we’re happy to refund or exchange the item, all we ask is that:
- The return is made within 14 days of purchase
- Unless faulty, the item is in a re-saleable condition with swing ticket attached
Items bought in clearance or with a voucher code, are non-refundable, but are available for an exchange or credit note.
All deliveries include a returns note, however if you can’t find yours you can request a new one by emailing Millie on firstname.lastname@example.org.
UK: Fill in the form by providing your original order number (we need to know who you are), the reason for the return and whether you would like a refund or an exchange. If you require an exchange please indicate whether you would like a different size or the same size again. Cut out the free post returns address and fix it to the front of your parcel then drop it off at your nearest post office.
Unfortunately we can only offer this free returns service to UK orders. If you are an international customer, please use a trusted courier to return to our address. Please ensure you get proof of postage.
Please note, Angel & Rocket will not accept items that have been worn, damaged or if the tags have been removed.
If you misplace your returns note, please send returns/exchanges to the below address:
Angel & Rocket, 3-4 Twyford Place, Lincolns Office Village, Lincoln Road, High Wycombe, HP12 3RE
This returns policy does not affect your statutory rights.