Need some info about Angel and Rocket ? You've come to the right place! Take a look at our FAQs for all things Angel and Rocket and if you still have questions, our friendly Customer Service team is here to help!
Angelandrocket.com now ships to all International countries DDP (delivery, duty paid). This means there is no recipient needed for any local sales taxes or import duties on orders placed outside for the EU.
Once we’ve dispatched your items, we’ll send you an email to the email address you used to place the order. just so you know, any orders placed over the weekend or on a bank holiday will not be dispatched until the next working day.
We aim to dispatch all orders within 24 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, angelandrocket.com is not responsible for any delays caused by destination customs clearance processes. Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number.
We use a wide range of couriers based on your delivery address . Take a look at our delivery page here to see what couriers you should expect.
Issue with Order
This isn’t what we like to hear at all, we’re really sorry. Please email our customer service department on firstname.lastname@example.org and we shall resolve this as soon as possible.
We can’t bear making mistakes, but very occasionally it might happen. Please email our customer service department email@example.com we shall resolve this as soon as possible.
Don’t worry; we regularly dispatch orders in multiple packages as we send items from different locations. You’ll only be charged once for the postage, of course. Each time we dispatch something we’ll send you an email to let you know what’s been sent.
Clearpay is a payment service giving customers the ability to make a purchase with the payment in 4 instalments instead of all in one, split out in the way that suits best.
Just shop on angel and rocket and check out as normal. At checkout, choose the clearpay payment method. This will direct you to the Clearpay website to sign up and provide payment details. Then complete your order !
Clearpay is only available to customers in the USA, UK, Australia, New Zealand and Canada
Yes, you may also use a promotional code with Clearpay to pay for your purchase.
Placing a Order
Create an account here be entering your name , email address and password. We will then said send a confirmation email once confirmed your in!
Yes. All information transmitted is secured using the official internet protocols. Angelandrocket.com does not store credit/debit card information – they are secured on our financial provider’s secured server.
We accept visa, MasterCard, Apple Pay , PayPal and Clearpay. Payment is only debited from your card at time of dispatch.
Angelandrocket.com is the perfect place to buy someone a present, and because of this we are currently in the process of sourcing beautiful packaging to be able to provide this service. We hope to be able to offer gift wrapping shortly, please sign up to our website and we will notify you when this is available.
If you want to but you can always checkout as a guest.
Have a look at our handy size guideto get the perfect fit. This guide can also be found on each product page.